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In-app instrument purchase problem

In-app instrument purchase problem

Postby tboliske » Sun Jun 02, 2013 9:59 pm

I purchased Notion for iPad back in 12/2011 and at that time also purchased the All Instrument Bundle. A few months back I needed to remove Notion from my iPad. Over the weekend I have reinstalled the app. However, the instrument bundle seems to have disappeared. I have searched this forum for similar issues. As a result, have synced my iPad several times and the instruments are still not showing up as having been purchased. Any suggestions for additional steps before I contact tech support? Thanks


Ted Boliske
Ted Boliske
Notion for iPad/Notion 3
Finale 3-2012, Digital Performer 8, Komplete 8, Reason 7
more stuff to list, not enough space
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Re: In-app instrument purchase problem

Postby thorrild » Mon Jun 03, 2013 8:59 am

Hi Ted,

I believe you have to download the sounds again. You will not be charged for them, as the purchase is tied to your Apple ID.

Best wishes,
Thorrild
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Re: In-app instrument purchase problem

Postby tboliske » Mon Jun 03, 2013 10:55 am

Thorrild,

Thanks for the reply. I've started the "purchase" process, but was hesitant when the verify purchase window appeared.
Ted Boliske
Notion for iPad/Notion 3
Finale 3-2012, Digital Performer 8, Komplete 8, Reason 7
more stuff to list, not enough space
tboliske
 
Posts: 3
Joined: Sun Jun 02, 2013 9:48 pm

Re: In-app instrument purchase problem

Postby Wawoodman » Mon Jun 03, 2013 11:05 am

Ted,
I haven't done this with Notion, but I have done much the same thing reloading my crossword puzzle app. The App Store knows what you've purchased, and you should not be charged, again.
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Re: In-app instrument purchase problem

Postby tboliske » Mon Jun 03, 2013 11:16 am

That worked. Thanks again to both of you. That seems to have worked. Downloading and installation are underway.
Ted Boliske
Notion for iPad/Notion 3
Finale 3-2012, Digital Performer 8, Komplete 8, Reason 7
more stuff to list, not enough space
tboliske
 
Posts: 3
Joined: Sun Jun 02, 2013 9:48 pm


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