Questions & Answers

Can I register the firebox product?

+1 vote
asked May 10, 2016 in Legacy Interfaces by marcusuggla (160 points)

I recently purchased a FireBox on a auction.

And now I´m trying to register the product on My Account Page but it´s saying "Wrong Serialnumber"

Is it that the previous owner has it registered? or is that product deleted/outdated from your Products?

My Serialnumber on my firebox is "FPT6081739"

Thanx in advance!

1 Answer

0 votes
answered May 10, 2016 by PreSonuSales2 (68,110 points)
Best answer
I've gone ahead and registered it to your account for you. With a lot of our older products, their serial numbers aren't in our database. If you're ever having a problem registering a discontinued product, you can create a support ticket from your account at to get assistance.