Questions & Answers

Will my USB- C connect to Quantum 2626 with Apple thunderbolt 3 0.8? If so how

+1 vote
asked May 21 in Thunderbolt - Quantum by (330 points)
I have a ACER Swift 1 Windows 10 64 bit with USB- C (NOT THUNDERBOLT 3) and Quantum 2626 connected with Apple Thunderbolt 3 0.8m using Studio One 5. I’m upgrading from a Audio Box iTwo. Universal Control will not read my Quantum 2626. I’ve read every forum I can and I’ve almost tried all I can. Red light is solid and never seen it blue. What should I do? Any suggestions? Thanks!

1 Answer

0 votes
answered May 22 by matthewritenburg (15,320 points)

The tech specs for the Quantum 2626 state "NOTE: Your computer's motherboard must support Thunderbolt." See

Understand that Thunderbolt 3 and USB 3.x both use a USB-C connector, but they are different protocols.

My understanding is that the Acer Swift 1 does not support Thunderbolt. So your only choices are using a computer that supports Thunderbolt, or get a different interface.  Maybe you can find someone who wants to trade their Studio 1824c for your Quantum 2626.