Hey radar23 - what driver did you end up getting that solved your issue? I'm having a ton of issues with my Gigabyte Aero 17 with TB4 and my Quantum. When I connect through the StarTech adapter directly to the TB4 port on my laptop I get nothing, no acknowledgement of a connection at all. Then, after connecting a TB3 dock and trying to connect the Quantum to an extra TB3 port on the dock I get instant BSOD, restart, instant BSOD, on a loop.
Hoping support can figure out a solution, my return window is closing, and I really don't want to go through setting up yet another PC so soon.