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No audio from my speakers using Audiobox USB96

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asked Apr 4 in AudioBox USB by chriswalsh8 (120 points)
Using a mac with Big Sur. Have downloaded software connected monitor cables to audiobox USB 96 and cable from usb96 to my mac and have sound settings on my mac set to "audiobox usb 96" . However there is no sound coming from my monitor speakers when playing music. Please assist and help me rectify this frustrating issue

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