Questions & Answers

universal control does not show studio 24c

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asked May 23, 2020 in Studio Series USB Interfaces by hanshubers (120 points)
According to the quick set-up manual when you install the universal control it should show studio 24c with settings for sample rate etc. But it doesn't show that. Using Windows 10 lateste version on a Dell Inspiron 15 5000.

2 Answers

0 votes
answered Jul 15, 2020 by fowhtgss (140 points)
Same, I have this issue with my studiolive AR16c as well.
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answered Mar 4 by spencerchamberlin (140 points)

I was having the same issue on Windows 10 Professional system and my unit was not populating on UC. When I loaded the software even though it would detect in Studio One and pull a driver. I had pulled the latest UC V3_4_1_63149 where I had the Issue.
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My solution for this was to grab an older version of UC in this case V3_2_0_56558 where support was first listed and the IoStation24C now detects in UC.

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I think this may be a similar troubleshooting step for other equipment as well and I encountered the same issue with a fire wire Studio Live 24.4.2 unit on Windows 7 Professional 64bit I had to run some hoops with. Hope this helps people out. 

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