It is either the USB cable or another conflicting driver. I just purchased the 25th anniversary Audiobox USB96 and when plugged in the cable would not recognize. I deleted my ASIO4ALL driver and rebooted. The computer beeped when I plugged it in; however, it kept running in a connect-disconnect-connect-disconnect loop. I tried a USB 2.0 cable from my Epson scanner and VIOLA! recognized and usable. I am ordering a second scanner USB 2.0 cable from Amazon to use with my Audiobox (or scanner).