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Macbook not showing new Audiobox Itwo in window when plugged into usb port

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asked Jan 26, 2020 in AudioBox i-Series by tomliston (120 points)
When plugged into a usb port on my early 2015 Macbook pro(running OS Sierra), I get nothing showing on the screen. Unit is getting power but the Interface is not showing on the side menu bar either. It's being recognized when I check sound input/ouputs. I've downloaded the latest of anything related to the unit.

Any help would be much appreciated


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