Questions & Answers

can I connect quantum to xps15 via a TB16(a thunderbolt3 dock)?

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asked Dec 1, 2018 in Thunderbolt - Quantum by gpgzgzro (120 points)
I have bought quantum ,xps15 9560 and a TB16 thunderbolt dock. The TB16 have an extra tb3 outport and I have test it by another tb3 dock,and it's work. I connected the interface to pc via an apple adapter direct plug in the pc and it's work.but when I plug the interface to the tb16, I can't see the interface in system.

should I change the adapter to a official recomend model? or the interface is just can not work through a dock?

1 Answer

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answered Jun 2, 2020 by anthonymartinez21 (140 points)
This question never got an answer, but now I am searching for the same answer, can anyone help here?