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Notion 4 Won't Playback

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Notion 4 Won't Playback

Postby xb2003 » Fri Dec 13, 2013 12:25 pm

I just got Notion 4 the other day, switch over from Finale Print Music. So much better. I have been working with the program for a little while, and all of the sudden the program won't play my composition back to me. I really have no idea what I did. I probably hit some shortcut I didn't know about or something.

When i click on notes, or go to enter new ones in, it still makes the sound. It just simply won't play back. The line showing you where its playing doesn't move. It just sits there.

I'm running Windows 8.1 Pro 64-Bit, i5 Processor 8GB Ram. Audio is a Presonus AudioBox 22VSL into a pair of JBL monitors.

Thanks,
Jesse
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Re: Notion 4 Won't Playback

Postby Admin » Mon Dec 16, 2013 12:40 pm

You need to reload the Sounds folder and close and reopen the program. To do this, go to:

File>Preferences>Audio>Choose Sounds Folder

Click Choose and Navigate to:

Program Files>Notion 4>Sounds

Click Okay and wait for the samples to reload.

If this does not solve the problem, I would suggest contacting technical support at:

support@notionmusic.com

Or, you can call us at:

336-275-2994 x 1 or,

1-866-398-2994

Regards,

-Admin
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Re: Notion 4 Won't Playback

Postby xb2003 » Tue Dec 17, 2013 8:42 am

Thanks for the reply, but I got it working in the time it took for my post to get approved. I think I did something like that, I don't remember now. If it ever happens again, Ill know what to try.

Thanks again,
Jesse
xb2003
 
Posts: 2
Joined: Fri Dec 13, 2013 12:18 pm

Re: Notion 4 Won't Playback

Postby Admin » Tue Dec 17, 2013 11:31 am

Great News. I am glad to hear it.

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