Deactivation - possible, or not?

[dhodgson]

On http://notionmusic.com/products/notion4.html it mentions that "Each purchase of Notion 4 comes with two (2) installations." Yet when I tried uninstalling Notion 4 it did not mention anything about deactivating. I'm often in a position where I'm having to backup and restore past OS images as part of my workload, and the last thing I need is for Notion's servers to think I've got more copies of Notion running than I really do - and having it prevent me from reinstalling the program under a scratch OS.

So: Deactivation - possible, or not? Should I be aware of any protection-related issues here, or should I not really be worrying about this? Apologies if this has been brought up before, but I didn't see it mentioned in the FAQ.

[wcreed51]

You deactivate from within Notion, BEFORE you uninstall. It's on the Help menu.

[dhodgson]

If you're referring to "Help/Software Activation..." the answer is no. It only has two buttons, "Receive Licenses" and "Cancel". There isn't anything else to play with.

-djh

[thorrild]

Hi dhodgson,

You need to contact tech support, either by email at support@notionmusic.com or by phone at 1-866-398-2994 (if you're calling from the U.S.). They will help you with this issue; other Notion users are not going to be of much assistance when it comes to deactivation of licenses.

Best wishes,
Thorrild