SteveCat wrote:Kyle...............this is certainly ironic.......I got a notion email and just out of curiosity I log in and find you are still there. ...............AND.............still talking about an upgrade around the corner. This is a discussion you and I have already had...........but it was November of 2008.
If I missed one sorry in advance
If I didn't, how do you feel about that?
What a crappy product and what crappy support. I gave up on it quite awhile ago, any chance on getting my money back?
Wow
Yes I am still here....I've just recently stepped back into the Marketing/Communications dept. at NOTION and am acting as web developer/MARCOM Manager.
The newsletter was talking about the NOTION3 update. I certainly wouldn't say that Progression is a "crappy" product....could we have been more diligent with updates? Yes, but with our focus on making N3 the best it can be we've made Progression more of an entry level product focused on songwriting and not advanced charting. For that you'll want to upgrade to N3.....which gives you the functionality necessary to write more complex charts.
How do I feel about that? Well I certainly don't like that we haven't been able to update Progression more than we have, but considering the upgrade path we offer from Progression to NOTION3 is only $99 I wouldn't get upset.
Lastly...I will stand by our customer support. We go above and beyond most any other software company I can think of to resolve our customers issues and most of the time we are able to solve the problem.
Sorry you've had a bad experience...I'm happy to do anything I can to help. Feel free to email me with specific concerns.
-Kyle Poehling
kyle@notionmusic.com