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In-app instrument purchase problem

PostPosted: Sun Jun 02, 2013 9:59 pm
by tboliske
I purchased Notion for iPad back in 12/2011 and at that time also purchased the All Instrument Bundle. A few months back I needed to remove Notion from my iPad. Over the weekend I have reinstalled the app. However, the instrument bundle seems to have disappeared. I have searched this forum for similar issues. As a result, have synced my iPad several times and the instruments are still not showing up as having been purchased. Any suggestions for additional steps before I contact tech support? Thanks


Ted Boliske

Re: In-app instrument purchase problem

PostPosted: Mon Jun 03, 2013 8:59 am
by thorrild
Hi Ted,

I believe you have to download the sounds again. You will not be charged for them, as the purchase is tied to your Apple ID.

Best wishes,
Thorrild

Re: In-app instrument purchase problem

PostPosted: Mon Jun 03, 2013 10:55 am
by tboliske
Thorrild,

Thanks for the reply. I've started the "purchase" process, but was hesitant when the verify purchase window appeared.

Re: In-app instrument purchase problem

PostPosted: Mon Jun 03, 2013 11:05 am
by Wawoodman
Ted,
I haven't done this with Notion, but I have done much the same thing reloading my crossword puzzle app. The App Store knows what you've purchased, and you should not be charged, again.

Re: In-app instrument purchase problem

PostPosted: Mon Jun 03, 2013 11:16 am
by tboliske
That worked. Thanks again to both of you. That seems to have worked. Downloading and installation are underway.