In-app instrument purchase problem

[tboliske]

I purchased Notion for iPad back in 12/2011 and at that time also purchased the All Instrument Bundle. A few months back I needed to remove Notion from my iPad. Over the weekend I have reinstalled the app. However, the instrument bundle seems to have disappeared. I have searched this forum for similar issues. As a result, have synced my iPad several times and the instruments are still not showing up as having been purchased. Any suggestions for additional steps before I contact tech support? Thanks


Ted Boliske

[thorrild]

Hi Ted,

I believe you have to download the sounds again. You will not be charged for them, as the purchase is tied to your Apple ID.

Best wishes,
Thorrild

[tboliske]

Thorrild,

Thanks for the reply. I've started the "purchase" process, but was hesitant when the verify purchase window appeared.

[Wawoodman]

Ted,
I haven't done this with Notion, but I have done much the same thing reloading my crossword puzzle app. The App Store knows what you've purchased, and you should not be charged, again.

[tboliske]

That worked. Thanks again to both of you. That seems to have worked. Downloading and installation are underway.