Entering triplets

Hi I looked for the answer in the forum and in the manual but still not getting it.
The manual says you can enter triplets in 4 different ways.
♦♦ Option 1: By keyboard shortcut (as you enter notes).
♦♦ Option 2: By Entry Palette (after you enter notes).
♦♦ Option 3: By context menu (after you enter notes).
♦♦ Option 4: Customize your own tuplet.
Only Option 1 works for me.
I cant seem to get three adjacent notes of the same timing (highlighted) to become a triplet using option 2 3 or 4.
Is this broke or am I doing something wrong?
I am on the latest release of Notion 4
Thanks
The manual says you can enter triplets in 4 different ways.
♦♦ Option 1: By keyboard shortcut (as you enter notes).
♦♦ Option 2: By Entry Palette (after you enter notes).
♦♦ Option 3: By context menu (after you enter notes).
♦♦ Option 4: Customize your own tuplet.
Only Option 1 works for me.
I cant seem to get three adjacent notes of the same timing (highlighted) to become a triplet using option 2 3 or 4.
Is this broke or am I doing something wrong?
I am on the latest release of Notion 4
Thanks