Attention:

Welcome to the old forum. While it is no longer updated, there is a wealth of information here that you may search and learn from.

To partake in the current forum discussion, please visit https://forums.presonus.com

Couple of problems

A Forum to Discuss NOTION

Couple of problems

Postby the_mutha » Mon Dec 05, 2011 2:01 pm

Hi Everyone,

I'm desperately trying to get to grips with Notion as it looks fantastic on an aesthetic level.

Couple of immediate problems....

1. I can't hear any sound! I've installed the sound samples (in full version), selected 'default sound' output and I can hear sound from the internet, itunes etc. but not from Notion

2. I set up a score, write in some notes then go to the score setup screen to add an extra part, click the button 'exit score setup' and then suddenly my score disappears altogether...

Immensely irritating. Could anyone spare 15 seconds to sort me out?

Many thanks
the_mutha
 
Posts: 1
Joined: Mon Dec 05, 2011 1:55 pm

Re: Couple of problems

Postby Admin » Mon Dec 05, 2011 2:05 pm

Sounds like there could be quite a few things going on. In order to better diagnose your problem and get you situated I'd say contact Brian in tech support.

support@notionmusic.com.

In the email, please include the following:
Name
Email Address
Version of program
Operating System
License Code
Installation ID (only necessary for manual activation)
Description of problem

Technical Support Contact Information

If you need immediate assistance you can call our
technical support line

Phone: 1-866-398-2994

Hours of operation: 9:00 AM-5:00 PM EST, M-F
User avatar
Admin
Site Admin
 
Posts: 1006
Joined: Mon May 11, 2009 7:12 pm


Return to NOTION

Who is online

Users browsing this forum: No registered users and 6 guests