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EWQLSO Stopped working with PLAY 2.18 and Latest Notion Upda

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EWQLSO Stopped working with PLAY 2.18 and Latest Notion Upda

Postby mkiz » Mon Jul 19, 2010 10:24 pm

I have not been able to get EWQLSO samples to load since I updated Notion and PLAY. I unfortunately did both updates around the same time and can't say where the problem lies. When I load a EWQLSO instrument, the staff is added, but the samples don't load. I have to manually load the sample. Then, even if I save the Nbotion file, the samples do not load when I open the Notion file. Everything was working fine previously...

I saw a couple of posts that may be the same issue (one on EWQL volume, for example)...I filed a bug report, but have not heard anything yet...So, I am going back to Finale until this gets fixed.

mkiz
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Re: EWQLSO Stopped working with PLAY 2.18 and Latest Notion Upda

Postby Brian » Wed Jul 21, 2010 11:55 am

Hello,

This is Brian from NOTION Music Technical Support. It seems that version 2.18 of Play is no longer working with NOTION 3. We are looking into the issue and hope to have a resolution soon. In the meantime, please revert to version 125 of Play. This version will work with NOTION 3. Thank you for your patience and understanding and please feel free to contact me directly at support@notionmusic.com with any questions.

Best Regards,



Brian
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NOTION Music Tech Support
866-398-2994
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Re: EWQLSO Stopped working with PLAY 2.18 and Latest Notion Upda

Postby Brian » Thu Jul 29, 2010 10:42 am

Hello everyone,

This is Brian from NOTION Music Technical Support. Thank you for all of your patience. Our developers have identified the problem with the latest version of Play, 2.18 and why it is not working with NOTION 3. The problem has been resolved and the fix will be released in our next update. If you do not want to wait until our next official release, then please feel free to help yourself to this beta build that will resolve the issue. Here are the links for both Mac and Windows respectively. Please let me know if you have any problems with the beta release.

http://update.notionmusic.com/notion3/N ... .1.276.dmg
http://update.notionmusic.com/notion3/N ... .1.276.exe

Best Regards,



Brian
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NOTION Music Tech Support
866-398-2994
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Re: EWQLSO Stopped working with PLAY 2.18 and Latest Notion Upda

Postby mkiz » Thu Jul 29, 2010 10:30 pm

Thanks Brian!
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