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Bass trombone plays incorrect notes

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Bass trombone plays incorrect notes

Postby wglmb » Mon Jun 13, 2011 12:56 pm

Some of the bass trombone notes play back at the wrong pitches (though only at certain dynamics).

I've attached a Notion file demonstrating the problem, and an mp3 of what I hear.
Attachments
BTrombone.mp3
(846.02 KiB) Downloaded 479 times
BTrombone.notion
(27.73 KiB) Downloaded 489 times
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Re: Bass trombone plays incorrect notes

Postby pcartwright » Tue Jun 14, 2011 8:24 am

Pretty weird. I'm assuming you've already submitted in a bug report, correct?
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Re: Bass trombone plays incorrect notes

Postby wglmb » Tue Jun 14, 2011 8:39 am

No, but I have now.
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Re: Bass trombone plays incorrect notes

Postby Brian » Tue Jun 14, 2011 9:43 am

Hi Guys,

I apologize for the issue with the Bass Trombone. We are aware of the issue and will have it resolved in the next update. In the meantime, you can copy that one .prox file off of your DVD and replace your current one with it. Here is what you need to do:

1. Go into the Sounds folder on your DVD and copy the Bass Trombone .prox file.

2. Go into your */Sounds/Bundled folder and paste/replace your current bass trombone file.

3. Open the program and go to File(NOTION on Mac)>Preferences and click on the Audio tab. Press the button that reads "Choose..." and then press "Select." This will reload the sounds.

4. When you open the program, you can uncheck the box on the sounds update window so you don't get prompted to download the Bass Trombone everytime you open the program.

Please let me know if you run into any problems.

Best,
Brian
NOTION Music Tech Support
866-398-2994
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Re: Bass trombone plays incorrect notes

Postby wglmb » Tue Jun 14, 2011 11:00 am

Great, thanks for the workaround. I won't have access to my DVD for a couple of weeks*, but when I do I'll give it a go.



* (I'm at university at the moment, and my DVD is at my parents' house)
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