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After dowload update, Notion3 returns back to demo version

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After dowload update, Notion3 returns back to demo version

Postby Zblogny » Tue Dec 28, 2010 12:21 pm

Hello,
I paste here a mail I've just sent to Notion support. Maybe someone here has encountered the same problem ? :

After some ten days with the Demo version, I received this morning the full box version I have ordered.
Before installing, I first uninstalled the Demo version.
The installation was successful. I followed successfully the activation procedure. The software was fully operational, I could open the sample files (Astinov, Haendel, etc ...) with all the sounds, and I was able to perform some personnal trials. I was very happy that everything went so easily.

Then at the end of installation it was offered to me to download and install the latest version.

I agreed, but after installing this new version, upon restart I found back the startup screen "Demo", which asks me again to activate.
I therefore renew the activation.

But now every time I launch Notion it is always the Demo version that opens and asks me to activate, and I have lost all the instruments previously installed. In fact I find that I completely lost my full version.

What can I do ? Do you think I must uninstall and re-install from the original DVD ? And if so, what about samples that took a so long time to install first ?

Thanks for your help, I thought after a proper install I would be finally able to make music, so I'm very disappointed by that issue..."
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Re: After dowload update, Notion3 returns back to demo versi

Postby Admin » Tue Dec 28, 2010 1:25 pm

Tech support is a bit swamped at the moment....Brian will get back to you with a fix asap.

-kyle
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Re: After dowload update, Notion3 returns back to demo versi

Postby Zblogny » Tue Dec 28, 2010 1:45 pm

Thanks for your fast reply. So I'm waiting for Brian's passing by there.
In the meanwhile, although and even if I'm a few days early, happy new year everybody ! :)
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Re: After dowload update, Notion3 returns back to demo versi

Postby Zblogny » Fri Dec 31, 2010 12:42 am

Problem solved, thanks to Brian ! :)
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