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Re: Technical Support

Hi Gary, Here is my other response to you. I'm not sure why you did not receive these. Entered on 03/28/2013 at 13:52:15 by Brian Meisner: Hi Gary, This is Brian from NOTION Music Technical Support. Thanks for the email. When you upload a song to SoundCloud, Notion just authenticates to SoundCloud a...
by Brian
Fri May 31, 2013 12:54 pm
 
Forum: NOTION
Topic: Technical Support
Replies: 7
Views: 2935

Re: Technical Support

Hello, This is a copy of the email that I sent back to you: Entered on 05/16/2013 at 14:33:10 by Brian Meisner: Hi Gary, This is Brian from NOTION Music Technical Support. Thanks for the email. First of all, when you load EWQLSO, you don't want to load it from the "VST Instruments" family ...
by Brian
Fri May 31, 2013 12:53 pm
 
Forum: NOTION
Topic: Technical Support
Replies: 7
Views: 2935

Re: Prepare for OS upgrade Return License

Hi Guys, This is Brian from Notion Music. Since we are using a new, less intrusive, authorization process now, we have not created a way to return the license. I have forwarded a feature request over to our development team for consideration but I cannot tell you right now when that might happen. If...
by Brian
Wed Jan 16, 2013 2:29 pm
 
Forum: NOTION
Topic: Prepare for OS upgrade Return License
Replies: 3
Views: 1401

Re: SELECTION TOOL.... PLEASE REPAIR THIS STUFF

Hi Guys, This is Brian from Notion Music. This seems to be a problem when you enable Speak Selection. To turn off this feature on your iPad, please go to Settings>General> Accessibility >Speak Selection. Please let us know if you are still having a problem by sending an email to support@notionmusic....
by Brian
Mon Dec 03, 2012 5:59 pm
 
Forum: Notion for iPad
Topic: SELECTION TOOL.... PLEASE REPAIR THIS STUFF
Replies: 5
Views: 2571

Re: Notion 4 Bundled Sounds Download

This is Brian from Notion Music Technical Support. I am currently in charge of our network and wanted to provide you with some information about the download speed of the sounds bundle. The data center that hosts our site is an esteemed data center and hosts sites for many prominent companies. I was...
by Brian
Fri Nov 02, 2012 12:26 pm
 
Forum: NOTION
Topic: Notion 4 Bundled Sounds Download
Replies: 59
Views: 13745

Re: Notion 4 did not find install the dir in reg ?

Hi Gyorgy,

I just wanted to let you know that I wrote you back from your Tech Support request earlier and this issue has been resolved. If you are still having any problems at all, please feel free to respond to the email that I sent.

Thanks,



Brian
by Brian
Wed Oct 31, 2012 4:30 pm
 
Forum: NOTION
Topic: Notion 4 did not find install the dir in reg ?
Replies: 2
Views: 1063

Re: Notion 4 - Expansion Sounds

Hello, This is Brian from Notion Music. When you run the Notion 4 installer, it will ask you during the installation if you would like to copy your Expansion Sounds for use with Notion 4. You can run the installer again to be prompted for this or you can drag the Expansion folder into the Notion 4 S...
by Brian
Wed Oct 31, 2012 11:38 am
 
Forum: NOTION
Topic: Notion 4 - Expansion Sounds
Replies: 1
Views: 1182

Re: SELECTION TOOL.... PLEASE REPAIR THIS STUFF

Hello, This is Brian from NOTION Music. I have seen this issue happen just a few times before. What you need to do is reset your iPad. Here is an excellent article that explains how to do this. http://ipod.about.com/od/ipad/qt/restart-ipad.htm Basically, You just hold the power button and the Home b...
by Brian
Tue Oct 23, 2012 11:43 am
 
Forum: Notion for iPad
Topic: SELECTION TOOL.... PLEASE REPAIR THIS STUFF
Replies: 5
Views: 2571

Re: How to change the Time signature?...

Hello, This is Brian from NOTION Music. There was an issue with the time signature that was resolved in the latest update. It seems very similar to the problem that you are now having. Please try updating to the latest version. If this does not resolve the issue, please let me know what version you ...
by Brian
Tue Oct 23, 2012 11:40 am
 
Forum: Notion for iPad
Topic: How to change the Time signature?...
Replies: 2
Views: 2183

Re: Persistent brackets

Hi Guys,

This is Brian from NOTION Music Technical Support. If you would like to send a file to support@notionmusic.com and tell me exactly what it is that you are trying to do, I would be more than happy to take a look at it.

Thanks,



Brian
by Brian
Mon Oct 08, 2012 10:24 am
 
Forum: NOTION
Topic: Persistent brackets
Replies: 6
Views: 1697
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