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Re: Submitting Bug Reports

I have to call USA for support! No thanks, I'll my put my purchase down to experience and make sure everyone is aware that if you live in the UK it will cost a fortune for support. Really disappointed in the whole experience. No doubt you will remove this like you removed my last post, but you don't...
by apostle
Tue Jan 15, 2013 3:40 am
 
Forum: NOTION
Topic: Submitting Bug Reports
Replies: 17
Views: 30928

Re: Submitting Bug Reports

Thanks matt_2013. I will give this all a try. What I am disgusted about is that there has been no official response. Obviously been too busy over Christmas/New Year. Hopefully if your try doesn't work then I will just have to hope that somebody pops in sometime and reads the complaints.
by apostle
Mon Jan 14, 2013 5:03 pm
 
Forum: NOTION
Topic: Submitting Bug Reports
Replies: 17
Views: 30928

Re: Submitting Bug Reports

Could you define 'shortly' as I have now been waiting two weeks. Alternatively, who do I see about a refund? In case you haven't guessed I think your customer support stinks.
by apostle
Thu Jan 03, 2013 2:52 am
 
Forum: NOTION
Topic: Submitting Bug Reports
Replies: 17
Views: 30928

Re: Submitting Bug Reports

If that e-mail address is support@notionmusic.com then that doesn't elicit any response. I submitted this on the 21st I have recently purchased Notion, but downloading any instrument is taking a ridiculously long time. I am trying to download the full pack, but also went just for the Electric Guitar...
by apostle
Thu Dec 27, 2012 4:58 pm
 
Forum: NOTION
Topic: Submitting Bug Reports
Replies: 17
Views: 30928

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